Slack Integration

Slack x WAManager: for a super productive you

Use Slack to answer your customer queries coming in WAManager. Manage conversations without switching between apps.

Reply to customers without leaving Slack

Keep your team in their comfort zone while managing support.

Seamless Syncing

Manage conversations from Slack

Take control of your conversations by managing them from your preferred Slack channel while seamlessly sending responses from your WAManager agent profile.

  • Receive new conversation notifications in Slack
  • Reply to customers directly from Slack
  • Responses sent via your WAManager agent profile
  • Works with all WAManager channels
  • Real-time message syncing

How it works

Customer sends message

Via website, WhatsApp, email, etc.

Notification in Slack

Posted to your connected channel

Reply from Slack

Sent via your WAManager agent profile

Private notes from Slack

In Slack, type:

note:Check if subscription expired last week

Creates private note in WAManager:

Check if subscription expired last week

Private Notes

Create private notes from Slack

Need to collaborate with your teammates before replying to customers? Prefix your message with "note:" in Slack, and create a private note in WAManager that only your team can see.

  • Prefix messages with "note:" to create private notes
  • Notes visible only to your team in WAManager
  • Collaborate before replying to customers
  • Keep internal discussions separate from customer messages
Quick Setup

Two-click setup

"Connect" and "Allow" to enable the WAManager app in your Slack account. It's faster than cooking your instant noodles.

  • No complex configuration required
  • OAuth-based secure connection
  • Choose which Slack channel to use
  • Start receiving notifications immediately

Setup steps

1

Go to Integrations

Settings → Integrations → Slack

2

Click "Connect"

Opens Slack authorization

3

Click "Allow"

You're all set!

Start managing WAManager from Slack

Connect your Slack workspace and start replying to customers without leaving your favorite app.

Free for 15 days. No credit card needed.